What we collect, and what we do with it

Who holds your details

LL Services Pte. Ltd., trading as LL Services International, a company incorporated in Singapore, UEN 202547304C. We are the organisation responsible for the personal data described below.

Questions about this notice, or about the data we hold on you, go to office@ll-hq.com.

Only what you type into the fund set-up enquiry form. Nothing on this site collects personal data any other way.

• Your name and work email. Both required: an enquiry with no way back is not an enquiry.
• Your phone number, your firm and your role. Optional. Left blank, they are not stored.
• Your answers about the fund you are setting up. The page asks three: the structure, the strategy and the anticipated launch date. If you ask for the full questionnaire we email you the rest, 25 in all, covering the investors, the fees and the timing. Every one is optional and anything you are unsure of can be left blank.
• The wording you agreed to, and when. The sentence beside the tick box is stored with your enquiry, with the date and time, so what you consented to is a record and not our recollection.

The tick box reads: “I agree to LL Services International contacting me about this enquiry.”

• To answer your enquiry. One person at LL becomes your point of contact and comes back to you by email.
• To send you the questionnaire and your own copy of what you sent.
• To prepare for the first conversation, so it starts from your fund rather than from a blank page.
• To obtain quotations on your behalf if you ask us to. We do not approach any service provider about you unless you have asked us to.

Your enquiry is stored outside Singapore. The database it is written to is hosted in Australia, and the other companies below operate from the United States. We transfer it to them so that they can run this site for us, and for no other reason.

Four companies are involved, and no others:

• Supabase hosts the database your enquiry is stored in, in Australia (Sydney).
• Netlify serves the site itself.
• Resend sends the two emails your enquiry triggers: your copy, and our notification.
• Sentry collects error reports so we can fix faults. It runs on our server and also in your browser, on every page of this site whether or not you send anything. An error report carries the page, the fault and your browser type.

Each of them processes the data only to run the service. We do not sell your details, we do not share them for anyone else’s marketing, and we do not add you to a mailing list.

Google Analytics is not in use on this site. The code to run it exists but no measurement ID is configured, so no analytics script loads and no analytics cookie is set. If that changes, this page changes with it.

If you ask for the full questionnaire we email you a link to it. That link is a key: anyone holding it can see and change the answers on your enquiry, with no password. It is yours alone, so do not forward it. Tell us at office@ll-hq.com if you think someone else has it and we will retire it.

Until you ask us to delete it. We do not delete enquiries on a timetable, because an enquiry that does not become a client this year often becomes one the year after, and a deleted record means asking you everything again. If you would rather we did not hold it, say so and we will remove it.

Under Singapore’s Personal Data Protection Act 2012 you can ask us for a copy of the personal data we hold about you and how we have used it, ask us to correct anything wrong, and withdraw your consent to being contacted at any time. Withdrawing consent stops us contacting you about the enquiry; tell us in the same message if you also want the record deleted.

Write to office@ll-hq.com. We will confirm when it is done.

If we start collecting something new, this page says so before we collect it, and the date at the top changes.